We’re sorry to hear that you have received a defective product. Please contact us by registering your product in our RMA portal, and we will get in touch with you as soon as possible.
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Contact
Do you have a question or want to know more about the possibilities? Contact us directly!
RMA and support
Do youhave a returnitem or want to knowthestatus of yourreturnrequest? DownloadourRMAformandsend it to ourRMAteam via rma@8-lakes.com.
Please take a look at our shipping instructions and general terms & conditions for the return of goods.
Frequently asked questions
We’re sorry that something has gone wrong. Your order may be shipped in multiple parts. Would you like to get in touch with us? Please contact our customer service team, who can check your order and assist you any further.
For our Customer Service department in Belgium: customerservice-be@eltrex-motion.nl
For our Customer Service department in the Netherlands: customerservice-nl@eltrex-motion.nl
If you have any questions regarding your warranty, please contact your personal Eltrex Motion account manager.
We’re sorry to hear that you have a defective product. Please contact us by registering your product in our RMA portal, and we will get in touch with you as soon as possible.